1. Delivery throughout Hong Kong and basic stand installation *Please inquire first (additional charges apply for remote areas)

2. Professional wall installation service (starting from $380), free assessment, wall rack included.

3. Free basic installation is included, including channel tracking and basic color correction.

4. Free tutorials on how to use smart TVs are provided.

5. Any technical questions are welcome; free guidance is available.
FAQ

Q1: How much does it cost to wall-mount a TV? What's the cheapest price?

A: In Hong Kong, the typical cost for wall-mounting a TV ranges from HK$500 to HK$1,500. However, HKTVPRO offers the most competitive pricing in Hong Kong, with wall-mounting services for 85-inch or smaller TVs starting from just HK$380, including materials and labor. This price includes a standard wall mount and professional installation, saving you over 70% compared to large chain stores, with absolutely no hidden fees.

Q2: Can a TV be mounted on a feature wall (marble wall, cultural stone, tile)?

A: Yes. HKTVPRO's technicians are highly experienced and use specialized glass or marble drills when working on marble walls, tile walls, or feature walls to ensure the walls won't crack. Feature wall installations usually require additional reinforcement and special tools, so there will be an additional fee of approximately $300-$500, depending on the actual wall structure.

Q3: What's the difference between a fixed hanging rack and a movable hanging rack (telescopic rack)? Which one is better?

A: Fixed TV mounts fit snugly against the wall, are aesthetically pleasing, and are the most affordable, suitable for users who only need to view the TV from the front. Retractable TV mounts allow you to pull the TV out and rotate it left and right, ideal for families who need to watch TV from the dining room or balcony, and also make it convenient to plug and unplug cables later. If you primarily watch TV from the sofa, a fixed mount is the most stable and cost-effective option.

Q4: What is the recommended viewing distance for 55-inch, 65-inch, and 75-inch TVs?

A: According to the optimal viewing distance standard for 4K televisions:

• 55-inch: Recommended distance is about 1.7 meters (suitable for a typical bedroom or small living room).

• 65-inch: Recommended distance is about 2.0 meters (standard Hong Kong living room).

• 75-inch: Recommended distance is about 2.3 meters or more.

Modern 4K TVs offer incredibly detailed picture quality. Buying a larger one can enhance the immersive experience, and you won't have to worry about getting dizzy from being too close.

Q5: Which has better bezels, Samsung or Sony TVs?

A: Both have their advantages. Samsung (such as QLED/Neo QLED) usually has a wide color gamut, high brightness, and extremely high cost performance, making it very suitable for bright living rooms and general variety shows; Sony (such as Bravia XR) is known for its image processing chips, with accurate color reproduction and smooth motion, making it the first choice for those who pursue a cinematic feel and PS5 gamers.

Q6: How long does it take for HKTVPRO to deliver a TV? Is same-day installation available?

A: For in-stock models, we can usually arrange delivery within 24 to 48 hours. Depending on the installer's availability, we try our best to arrange "delivery and installation simultaneously" (the installer will come to your door at the same time as delivery), so that you don't have to wait twice. This is one of the biggest differences between us and large chain stores.

Q7: Does the purchase of a new TV include a "four appliances and one computer" removal service? Is there a charge for taking away the old TV?

A: According to Hong Kong law, the purchase of a new TV entitles you to a free statutory removal service (arranged by ULRA, which takes approximately 3-4 business days). If you need to remove your old TV immediately (e.g., when installing the new TV), this is considered an upgrade service, which may be provided depending on the model.

Q8: Will a large TV 75 inches or larger fall when mounted on the wall? Is it safe?

A: As long as it's installed correctly, it's very safe. HKTVPRO technicians will first inspect the wall structure to ensure the screws are driven into solid positions. For large TVs of 75 inches and above, we use a stronger double-arm mount and a sufficient number of screws, with a load-bearing capacity far exceeding the weight of the TV itself, ensuring rock-solid stability.

Q9: If I buy a TV myself, is it ok if I just want a master to come and hang it on the wall?

A: Absolutely. HKTVPRO welcomes individual bookings for wall mounting services. No matter where you purchased your TV, as long as you provide the TV model and a photo of the wall, we can provide a professional wall mounting quote and schedule an on-site visit. Our pricing is equally competitive.